Critical Incident Management: A Methodology for Implementing and Maintaining Information Security

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Evaluates process anomalies for security exposure.

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Identify attack vectors, exploits, malicious code or social engineering attempts Determines scope of breach or exposure, and business risk or impact to the affected business unit Performs root cause analysis, develops remediation plans, and works with SMEs to ensure proper execution of corrective action plans Works with SMEs to determine mitigation strategies, and coordinates with affected business unit s to implement mitigating security controls Collects and preserves digital evidence in a forensically sound manner using state-of-the-art forensics tools Broad and extensive knowledge of digital processing platforms, hardware, operating systems, and applications.

Ability to identify and troubleshoot failures in any of these areas Strong knowledge and experience in security controls including forensics tools such as; Encase Enterprise, anti-virus, intrusion prevention, authentication mechanisms, and data collection and analysis tools Excellent communication and documentation skills. Ability to produce reports for senior level management that properly articulates risk, exposure, and corrective action plans.

Ability to speak publicly and lead diverse teams of SMEs and Operations Management through a security incident. Properly and thoroughly document incident findings, evidence, root cause analysis, and corrective action plans Input to security infrastructure design based on incident response experience.

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  • Provides routine updates to Security Policies and Procedures Engages appropriate levels of management to affect improvements to the security posture of the organization Ability to respond quickly and accurately to any level of security incident. Ensure that investigation activities do not interfere with production. Related post-secondary education is an asset Experience in Network analysis i. Support the daily coordination and remediation of information security events with teams that support the Incident Response process and business unit risk officers Manage Incident Response efforts to assess the criticality of an incident, appropriate mitigation activities, communication across the organization, and ensure proper documentation is produced outlining the details of the incident Ensure that incident management is consistent across all parts of the business Proactively participate in the continuous review of information security incidents and root causes, in order to highlight control gaps across the organization or process gaps within the team Compile and validate statistical data for management reporting Provide general Information Security advisory services to key stakeholders across the Firm Participate in various projects related to operational improvements and tooling Bachelor - s Degree or Equivalent.

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    Strong technical writing skills especially focusing on risk from the business' perspective as well as controls, threats hreat actors, and mitigation strategies and actions. Coordinate response efforts to cyber incidents caused by external threats that may involve nontraditional working hours Serve as a liaison to different businesses and interface with fellow team members and colleagues on other security teams.

    As-needed, manage relationships with business partners, management, vendors, and external parties Drive integration with other corporate incident management programs to ensure consistency and alignment with peer support teams within IT Lead small to medium sized projects as directed by leadership Be a champion for process and documentation.

    Citizenship and ability to obtain a permanent U. Citizen and ability to obtain an interim and a permanent U. Monitors user access process to ensure operational integrity of the system. Enforces the information security configuration and maintains system for issuing, protecting, changing, and revoking passwords Develops technical and programmatic assessments, evaluates engineering and integration initiatives and provides technical support to assess security policies, standards and guidelines. Validates and tests security architecture and design solutions to produce detailed engineering specifications with recommend vendor technologies.

    You will work with Linux systems and experience with these is an advantage. Additional years of experience in Cyber Security will be considered in lieu of a Bachelor's degree US citizenship required. Lead investigations into information security incidents Drive efforts towards containment of threats and remediation of environment during or after an incident Perform complex security investigations and root cause analyses Assemble and coordinate with technical teams and third-party vendors to resolve incidents as quickly and efficiently as possible Ensure that all incidents are recorded and tracked to meet audit and legal requirements where necessary Manage Ally's vulnerability Scanning program and perform vulnerability assessments to identify weaknesses and assess the effectiveness of existing controls Deep understanding of network protocols and troubleshooting Deep understanding of server operating systems Deep understanding of vulnerability scanning Minimum of three years information security specific experience Bachelor's degree in information systems or relevant field of study.

    When acting as the CIRT Commander this role will be expected to Lead the response to Cyber Security threats and incidents for the collection, analysis, and preservation of digital evidence Serve as Lead Advisor to Security Analysts including mentoring and training Execute, develop, and document Incident Handling Guides Conduct in-depth analysis of cyber threat data to include: identification of active security threats, development of new analytic methods, reverse engineering of malicious code, and documenting and transitioning results in reports and presentations Minimum years of experience in Information Security Bachelor of Science Degree with a concentration in Computer Science, or Information Technology, or equivalent prior work experience in a related field.

    Have around yearsof Information Security experience Be able to partner with teamssuch as developers, vendors, analysts, and business clients Have experience working with Security Information Event Management SIEM systems e. SplunkES Have relevant experience with analytical tools e. Excel, Splunk and Tableau Security Certifications is a plus e. SQL, Python, or Perl. Coordinate responses as necessary across affected teams to do the right thing for our customers and our organization Have a passion to learn and thrive in a dynamic and constantly changing environment Help identify, take ownership of, and drive improvements across the team Experience with virtualization technologies, especially with AWS services Ability to prioritize multiple tasks and projects in a dynamic environment Programming experience in Python, Ruby, Java, or Go.

    Review and adapt application security strategy Oversee the execution of the process to regularly reassess the criticality of GBIS applications Ensure critical applications are in compliance with information security policies Oversee the execution of the penetration testing exercises on critical applications and follow up correction of vulnerabilities detected Pilot and deploy application security initiatives in the regional locations Develop and update Information security awareness material Deliver security awareness sessions.

    Also this candidate will actively participate in assessment, planning, architecture and design activities. In addition, the candidate must demonstrated experience as an analyst in full-cycle implementation of application from conception through post-production support. If there are potential candidates that have experience with LDAP directories such as Microsoft Active Directory and authentication protocols.

    Experience with provisioning systems such as Microsoft Forefront Identity Manager. Experience with federated identity management, single sign-on technology, and web-based access management systems. We would like to see these candidates resumes. Ability to translate between non-technical business users and technical IT resources. This includes dynamic and static analysis of malicious binary code to determine its characteristics Provide situational awareness on the current threat landscape and the techniques, tactics and procedures associated with specific threat Reviews, analyzes and resolves difficult and complex information security incidents Document and communications of findings Plan and execute annual Security Incident Response tabletop exercises Provide security threat summary reports to clients as needed Publishes quarterly threat awareness briefing Maintains Threat Intelligence documentation and procedures.

    Data Security

    Work with reporting and database tools to create customized reports to meet customer requirements Comprehensive knowledge of security platforms including Firewalls, Intrusion Prevention Systems and Endpoint protection systems Candidate will possess strong knowledge of key standards and regulations regarding information security Candidate should have some understanding of key application security risks; and The successful candidate must be an Australian Citizenand have the ability to hold an existing Australian Government security clearance at the NegVet1 level.

    Understanding of complex networking technology including firewalls, VPN, routing, switching, load balancers, monitoring, security and DNS Extensive experience with authoring, implementing and maintaining incident response plans Manages and tracks incident and forensic investigations of potential security incidents and violations Coordinates with security operations teams to provide monitoring, response, mitigation and reporting for network and computer incidents Drives threat-focused operations through the use of cyber threat intelligence Provides oversight and manages readiness and response across all network operational functions Provides oversight on processes and enhancements of tools to ensure incidents are responded to appropriately Ensures the closure of all resolved and end-user confirmed incidents Regularly communicates security incidents and other related metrics reports to the CISO and executive management team.

    Provide security monitoring for the hosting environment to detect and alert on possible intrusions and threat Monitoring and reporting on all security devices Ensuring integrity and confidentiality of sensitive data Engages with other internal and external parties to get and share information to improve security posture Validate incident containment and remediation recommendations Provide continuous monitoring reporting support.

    Involving vulnerability scan analysis and remediation of devices to include: Windows, Linux, and Network. Analyze vulnerability scan reports and POAM items with the Authorizing Authority Ensure continuous operation of security servers and applications Participate in the coordination of resources during enterprise incident response efforts.

    Interface with internal and external entities including program managers, law enforcement organizations, intelligence community organizations and other government agencies Analyze and report on internal and external threats Assist in incident handling when responding to suspected security incidents, providing containment of incidents, detailed root-cause analysis and restoration of services 3 General Provide Change Control Board support, participate in weekly system change technical review meetings.

    Is Your Incident Response Plan Actually Effective?

    Provide security concerns, questions, and approval Contribute in the generation of system security documentation and artifacts, supporting FISMA and OIG audits Understanding of Linux and basic Linux commands; understanding of mobile technology and OS i. Working closely with Managed Security Services partner, the Incident Handler will respond to computer security incidents and escalate when necessary as well as coordinate response to computer security incidents.

    Perform analysis and correlation of event, alert, and incident data to ensure effective detection capabilities are in place Where necessary, the Incident Handler will be responsible for performing forensic investigations and working closely with the appropriate teams to conduct and participate in cyber investigations Working with other members of the IT Security team, researches, designs, and advocates new technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners and vendors.

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    Provide advice on vulnerabilities or potential vulnerabilities within architecture to enable the Information Security team to effectively evaluate and develop secure solutions, based on the threat landscape Contribute to periodic cyber intelligence products that will be delivered to internal audience, helping to enhance situational awareness of management and leadership teams. Time management and personal health management are important success criteria Familiarity with network security vulnerabilities, exploits, attacks, and malware Ability to work effectively with technical and non-technical business owners.

    Prepare and issue security reports including making recommendations. Report the results of Security compliance reviews with conclusions, recommendations for improvement, planned management actions and follow-up status. Perform detailed, effective technical analysis and review of security tools and techniques as needed to help ensure consistent, effective and efficient security administration and control. Provide security investigation support, remediation, and reporting. Develop effective client security communications for manager and director levels Provide implementation governance, identification of system and vulnerabilities, system and business risk assessment and IT security advice and consultation to business unit leaders and others as necessary.

    IT Security Systems include but are not limited to firewalls, encryption, virus products, internet proxy servers, access control mechanisms, authentication systems, password systems, application authorizations, security patch management, data and backup processes, vulnerability assessment tools, and authorizations Lead a bridge security team responsible for security planning, reporting, access control, and incident management.

    Assist Project Teams in the preparation of business cases, recommendations, alternative selection, project planning and implementation of IT Security tools, techniques, requirements, and systems. Oversee and assist in the development of IT Security technical standards, procedures and programs for clients consistent with corporate security objectives, business needs, associated business risks, and generally accepted IT Security practices.

    Credit Jese Valentin, original article here. Whoever is on duty or is on standby must be ready to respond in a timely manner as soon as a threat becomes apparent. Your team will need to detect, respond, mitigate damage, report, recover and debrief within a set time frame for each level of severity. Design and create quick response guides that address specific systems and scenarios for those systems.

    Use clear descriptions and illustrations if necessary, and lay out your responses in a logical format. If a specific system is attacked, it is critical that the symptoms of such an event are understood. System degradation, error messages, log files and system events can all point towards a failure, error or attack, and must be laid out within the guide for your team to act quickly.

    That means that your quick response guide should include the most likely scenarios, how to check them and what steps need to be taken to correct the damage and to restore your systems back to full operation. You must make sure that they are readily available for your team, so having them printed out and kept as a physical print out is a good idea, in case of a complete network or system failure. Train your staff to deal with any and all of the most common scenarios that are likely to affect your organization. This can be difficult, especially if you lack the required resources within your organization.

    It is a good idea to reach out to specialist companies that offer incident response and disaster recovery system design, implementation and integration into your organization if you do not have the required talent pool. It is important to make sure your incident response team takes this exercise seriously, and does not treat it as something trivial like a fire drill.

    It is your job to keep your teams motivated and conscious of the importance of their role. Once you are aware of what needs to be safeguarded, you can create a test or lab environment, completely separate from the rest of your production network.

    Critical Incident Management

    Then, when you have a realistic analog of your system, you can start trying to replicate issues you are noticing on your live system. You can also act preemptively by simulating attacks and infections on clones of your key servers.

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    This creates the opportunity for you to adapt your plan and change old methods in favor of newer, more effective ones. This will help your team stay current with the most likely potential challenges that are out there, allowing you to keep up with ever evolving threats from cybercriminals.

    Include disaster recovery into your plan. Part of your incident response plan should definitely focus on disaster recovery protocols. While it is not always the case that an incident will lead to a disaster recovery scenario, it is certainly a good idea to have the systems in place if they are needed. Make sure that your virtual environment is backed up and that your host redundancy has been addressed. Crucial servers must be catered for if there is a hardware error, so backup hosts are essential.

    Make sure that you have a process tree at hand so your team can follow the procedures correctly, without unnecessarily instituting disaster recovery measures. Not everybody in your incident response team needs to be an IT specialist.

    What is an Incident Response? | Forcepoint

    If your organization has a biometric and surveillance system that goes offline and is critical for access control and safety, then your security manager must be involved in an incident response scenario. In this example, they would have to ensure all staff are able to access areas on the premises without any issues. If there is a need to restore financial backups for a specific system and there are parts of records missing that need manual capturing, then the financial manager should be involved to give your team the go ahead before undertaking any restorative action. There are many more key players within the organization than just the IT department, so be sure to involve managers from all departments where mission-critical systems are most likely to affect operations in the event of downtime.

    You must debrief your team so that anything that is to be learned after a breach or system attack can be properly ventilated. Your team must explain what their challenges and successes were during this time, when they were alerted to problems and how they were able to deal with the situation. Remember that evidence collection by a computer forensics expert will be required if there are legal ramifications, so having suitably qualified staff or providers on hand is a requirement.

    In the event that your IR plan failed or was not executed correctly, there needs to be a review and possible refinement of the guide so that in the future, these issues do not resurface.